UK – Advice from Insurers for People Affected by Storm Angus Floods

The Association of British Insurers (ABI), the leading trade association for insurers in the UK, is advising anyone who has suffered damage caused by the floods and high winds as a result of Storm Angus to contact their insurer as soon as possible.

Insurers will have 24-hour emergency helplines, to ensure customers get advice on what to do and arrange repairs as quickly as possible.

Malcolm Tarling, Association of British Insurers, said, “Insurers expect bad weather to strike at any time, and are fully geared up to help customers who have suffered flood and storm damage. Having your home or business damaged by bad weather can be traumatic and distressing, and insurers will be on hand to help customers recover as soon as possible.”

The ABI has issued the following tips for those affected:

  • If necessary, arrange temporary emergency repairs to stop any damage getting worse. Tell your insurer and keep any receipts, as this will form part of your claim.
  • Do not be in a rush to throw away damaged items, unless they are a danger to health, as these may be able to be repaired or restored. Your insurer will advise.
  • Only return to your home or business after a flood when it is safe to do so.
  • It can take weeks, sometimes longer, for a property to fully dry out so do not be in a rush to redecorate. Your insurer can give you advice.
  • If your home is uninhabitable while repairs are being carried out, your insurer will arrange for and pay the cost of any alternative temporary accommodation you may need.
  • Commercial polices will cover damage to premises and the stock. Business interruption cover (which may be included or purchased separately) will cover additional trading costs, such as hiring temporary alternative trading premises if necessary.
  • Comprehensive motor insurance covers the cost of repairing or replacing vehicles damaged by flooding.

Flood summary

Last updated: November 28, 2016
Event
Storm Angus, England and Wales, November 2016
Date
November 19, 2016
Type
Inland flood, River flood
Cause
Extreme rainfall

Locations

A - Braunton
B - South Molton
C - Maesteg
D - Hengrove Bristol
E - Stalybridge
F - Hyde
G - Harrogate
H - Hambleton
I - Wymeswold

Magnitude

Rainfall level
59 mm in 24 hours
Exeter - November 19 to November 20, 2016
Rainfall level
50 mm in 24 hours
Dunkeswell - November 20 to November 21, 2016

Damages

Evacuated
100 people
South Molton - November 20 to November 20, 2016
Evacuated
40 people
Maesteg - November 20 to November 20, 2016
Buildings damaged
150 buildings
November 20 to November 24, 2016
Fatalities
2 people
November 20 to November 24, 2016
1 man died in floods in Neath, Wales. A woman died after being swept out to sea off the coast of Folkestone, Kent

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