Floods in Phoenix – Damage Restoration and Repair


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A flood in the home may feel like your world has just collapsed. But there are plenty of insurance and restoration professionals out there with a wealth of experience, ready and eager to help, all local to the Phoenix metro area, and all just a phone call away.

Flooding or Water Damage in Your Phoenix Property?

If your Phoenix home or business has been flooded, try no to panic. Below we have set out a quick check list of what to do should your home of business be flooded.

1. Safety First – if the situation is dangerous, get everybody out of the building
2. Keep away from flood water – it may be contaminated
3. If you must return to a flooded building, use extreme caution
4. Speak with your insurance agent
5. Call a professional flood damage repair and restoration company

Choosing a Phoenix Damage Restoration Company

Under such difficult circumstances, it might be hard to decide who to trust with repairing the damage to your home. But there are a few things to consider when choosing which company to employ to repair the water damage in your home:

1. Do they offer free, no obligation, written estimates?
2. Are they able to visit the damaged property ASAP?
3. Can they work with your insurance company?
4. Check they are licensed, insured, and certified by trade organisations such as IICRC or RIA

What You Can Expect a Damage Restoration Company To Do

First and foremost, a professional damage restoration service will give you peace of mind. By using trained staff, equipped with the latest tools, a good damage restoration company will be able to properly remove any damage or contaminated items from the building, then set about working on repairing and restoring your home to how it was before disaster struck.

They should get the work done quickly and painlessly. After all, your home or business may not be habitable in the current state – you need things back to normal ASAP!

Flooding or standing water in your home or business property can cause severe damage. Worst still, it may be a health hazard and can carry bacteria and lead to mold. It’s vital to dry out the affected area as soon as possible in order to prevent further damage or mold.

Plan, Removal, Restoration, Repair

A professional flood damage company should be able to offer the complete restoration of your home. This will begin with an initial assessment and making a plan of action. Ideally, this plan will involve discussions with the home or business owner.

Next comes the water extraction. Draining away the excess water allows you to get a better idea of the damage the flood has done. Chances are that flood damaged items such as furniture, bedding or carpets will also need to be removed at this stage.

Once the flood water is gone and damaged items removed, the restoration company will need to dry-out and dehumidify the rooms, walls and floors. A good restoration company will have state of the art drying equipment in order to do this. These industrial strength dryers can cut down drying time and therefore limit damage and reduce the chances of mold.

Some restoration companies are also able to offer to carry out repairs to flood-damaged parts of the building, such as floors or walls.

Returning to a Flooded Building

Although it is important to make the cleaning process as speedy as possible, don’t be tempted to rush back into a flooded building until you know it is structurally safe. Flooding can damage floors and walls, making them structurally unsafe. There could be other hazards too, such as unseen holes in the floor, or dangerous debris such as broken glass.

And don’t forget, any electrical items that have been in contact with flood water pose a risk of electric shock. Only turn on any electrical or gas appliances once they have been checked by a qualified technician.

The Clean Up

Flood water poses a health risk. It may be contaminated by sewage and other bacteria. Where possible, this work is best left to the professionals who hae all the right equipment and protective clothing. If you aim to do some of the cleaning work yourself, you must wear protective clothing such as rubber boots, goggles, masks. Cover any cuts or scars you have and keep the out of contact with any flood water. Clothing worn during the cleaning process must be washed separately. Bear in mind that anything you come into contact with could well be contaminated.

Flooded damage repair phoenix
Flood damage in a basement

Increase in Flood Events in Phoenix

Water damage in a building can be caused by a wide range of things – from sewer backups to broken pipes or water mains, or even defective household appliances.

Flooding in the home can also result from severe weather events. Flood events after heavy rainfall in Phoenix and the state of Arizona are on the increase. These often take many of us by surprise, especially residents of the Phoenix area who often go through long periods without any rain at all.

In Phoenix Metro area and surrounding areas of Maricopa and Pinal counties, when the monsoon rain hits, it often dumps 2 to 3 inches of rain in a very short space of time. Remember the storms of July 2013? Or the deadly storm and massive rainfall caused by the remnants of former Hurricane Norbert in September 2014? Over 3 inches of rain fell in just 1 day! Areas across Metro Phoenix, including Tempe, Scottsdale, Gilbert, Mesa, Chandler, Peoria, Surprise, Avondale, Goodyear, Buckeye and many areas in the valley, were all affected by the storm and floods.

Potential flood areas of Phoenix metro. Image: Maricopa Gov
Potential flood areas of Phoenix metro. Image: Maricopa County Flood Control

Across the whole state of Arizona there have been 7 federally declared major flood disasters since 2005 (three of which were in 2010) and 21 federally declared major flood disasters since 1966.

So often these days this excess water brought by monsoon rain has no place to go. The Phoenix Metropolitan area grew by nearly 1 million people from 2000 to 2010. It is home to more than two-thirds of Arizona’s population. Which means there are more roads, buildings and parking lots. Concrete and asphalt offer little chance for the water to drain away. Even the Interstates around Phoenix are at risk of flooding, as this video shows:

Roads and Drainage, Wildfires and Floodways

Wildfires can also pose a problem – not just from fire damage to homes and businesses, but also by changing the landscape, destabilising the soil and destroying so many trees, wildfires remove so many of Arizona’s natural flood defences.

There are floodplains and floodways throughout the Phoenix valley area. Sadly some properties have been built on the floodplains, or near to floodways, creeks or rivers such as the Salt and Gila Rivers, which can pose a serious flood threat during wet weather.

Flood damage repair Phoenix
Salt River Floods near Phoenix. Photo: U.S. Army Corps of Engineers

Water and drainage infrastructure in the area is also under more strain and getting older. There seem to be so many more instances of broken pipes and water mains these days.

The design and layout of the road and drainage system in parts of Phoenix have come in for some criticism from local residents, claiming that the runoff from the roads caused their homes to flood.

After the torrential rain in August 2014 across Phoenix and South Mountain, several homes in south Phoenix, particularly around 35th Avenue and Baseline Avenue, were rapidly flooded with storm run off. Residents put the blame squarely on the shoulders of the city of Phoenix. In return, the city says there is no evidence the city acted negligently in the maintenance of the street and retention basin near their home.

Of course, flooding or water damage in your home may come from a slightly smaller scale threat. A broken washing machine or dishwasher, or just a burst pipe inside your building, perhaps, or a blocked toilet causing sewage backup. All of these things can cause water damage or mold growth in some form or another.

Cities in the Phoenix-Mesa-Glendale metro area. Image: Wiki Commons
Cities in the Phoenix-Mesa-Glendale metro area. Image: Wiki Commons

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2 thoughts on “Floods in Phoenix – Damage Restoration and Repair

  1. Regina Peterson

    - Edit

    There is nothing more terrifying than finding your basement flooded. This has happened to me twice this year and I’m not sure what it is from. It always happens when it rains, but I don’t know how it gets in. Thanks for the cleanup tips.

  2. It’s good advice to check if the water damage company you’re looking to hire is licensed and insured. If I were dealing with water damage, I’d want the people cleaning it up to know what they’re doing, and be able to cover extra expenses if something goes wrong. I wouldn’t want to have to pay for more than the restoration work.

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